A real-world example of proactive ATM protection in action: two jackpotting attempts were detected immediately, preventing financial loss for the institutions involved.

MemberFirst Credit Union recently completed construction on a brand-new branch in Pooler, Georgia. The goal of the project was to create a modern, efficient work environment that enhanced the overall member experience.

ATM fraud has evolved, and traditional security measures haven’t kept pace.

One financial institution reached out to STS after criminals used duplicated debit cards and stolen PINs to drain $60,000 from six ATMs in a matter of minutes. The attack was fast, coordinated, and difficult to stop using standard monitoring or alarms.

Across the Southeast, ATM hook and chain attacks have become increasingly common. These crimes are often executed in under two minutes, leaving behind extensive property damage, downtime, and disruption, even when cash isn’t stolen.

Community Spirit Bank had a clear goal: deliver a next-level customer experience while improving operational efficiency, without adding headcount.